Privacy Notice

Medina School of Music is a company with professional staff whose purpose is to provide music students and instructors locations to engage in private and group music instruction on-site in a safe, supportive learning environments for all students and teachers.

This privacy notice discloses the privacy practices for www.medinaschoolofmusic.com. This privacy notice applies to information collected by this website and on-site information systems. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

  2. What choices are available to you regarding the use of your data.

  3. The security procedures in place to protect the misuse of your information.

  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
Personal information is collected in order to register students for lessons, for communication purposes, to ensure the ongoing safety and security of our families and staff, and for monitoring employee performance and conduct.

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request and communicate with you.

Unless you ask us not to, we may contact you via email, social media, and other platforms in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. Email opt out options are listed on the footer of applicable emails. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

  • Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Video Surveillance

Our lobby area has a posted sign near or camera stating that the area is under surveillance. If you choose to enter the establishment, then you are in fact acknowledging you are being recorded and that you automatically agree to it by entering said premises, thereby affirming the legality of installing security cameras. Videos surveillance cameras are located in public space areas, as well as areas where our lessons and programs are administered. This means that employees would reasonably expect to be observed by members of the public, managers, and colleagues in these areas in the course of performing their duties. Our cameras are also fixed with no ability to tilt or zoom.

No video equipment will be installed in places where the expectation of privacy is higher, such as washrooms, and staff rooms. In addition, signage will be posted to inform all individuals that an area is subject to video monitoring and recording.

Audio Surveillance

Audio surveillance will be provided only in our entrance/exit front desk areas, where this is no expectation of privacy for those involved in the conversations in the area. This area is the communication hub of our schools, where the requirement to maintain our code of conduct, professionalism, interpersonal skills, and representation of our company’s ethics and values is of the utmost importance.

No audio equipment will be installed in any other place in the school, where the expectation of privacy is higher, such as washrooms, staff and break rooms. In addition, signage will be posted to inform all individuals that an area is subject to audio monitoring and recording.

If any employee wishes to engage in a private conversation, they may leave the entrance/exit front desk area at any time.

Our Mandate

Employee compliance is an important component to maintaining public confidence and credibility. As an educational institution, adherence to our Code of Conduct, and the dissemination of information as outlined in our front desk manual, has a direct and meaningful impact on the organization’s ability to fulfill our mandate. Because of the limited space available in our schools, it is not possible for the Director to be present during operating hours to ensure that the company is achieving its mandate at the front desk area, the main communication hub of the school.

Medina School of Music mandate is to provide a safe, supportive learning environment for students of all ages. Given the nature of our mandate, our operational environment, and our need to maintain public trust, registration and application forms, video monitoring and audio recording technology is a necessary tool to ensure the safety, security, integrity and quality assurance of our services and programs. As an educational facility where our teaching staff work in private environments with adults and children, and front desk interact with the public in the lobby and on the phone regularly, we must maintain a high level of credibility and public confidence.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (763) 200-6335 or via email.

Request Info Form

In order to request contact, a user must first complete the Request Info form. On this form, a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. This includes regular email communications. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.


Cookies
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

We may have implemented the following:

  • Remarketing with Google Analytics and Google Adwords

  • Mailchimp Remarketing

  • Facebook and Instagram Remarketing

  • Google Display Network Impression Reporting

  • Demographics and Interests Reporting

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. 

Sharing
We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We use a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your subscription.
We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.


Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.